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Multi-Cultural Awareness and Communication Skills

Category Wellbeing, Mental Health & Psychometric Assessment

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Updated 20 May 2026

Language English ‎(en)‎

Duration 1 Days

Skill Level Intermediate

Modules

Course Overview

AIMS:

To enhance seafarers' understanding of multicultural environments and the importance of effective communication.
To promote respect and awareness of cultural differences among crew members.
To improve teamwork, efficiency, and safety onboard by fostering better cross-cultural interactions.

OBJECTIVES:

To develop awareness of the various cultural backgrounds within a multicultural crew.
To equip seafarers with the skills necessary for effective communication across different cultures.
To minimise cultural misunderstandings and promote conflict resolution strategies.
To encourage seafarers to adapt communication styles for better understanding and collaboration.
To ensure seafarers understand the importance of respecting cultural diversity for a positive work environment.

COURSE CONTENT:

Introduction to Communication and Culture
Verbal and Non-verbal Communication Skills
Barriers to Communication in Multicultural Settings
Building Cultural Awareness Onboard
Conflict Resolution in Cross-Cultural Environments
Effective Teamwork in Multicultural Crews
Cross-Cultural Leadership and Communication
Emotional Intelligence in Communication
Communication in Safety-Critical Situations
Conclusion and Course Wrap-Up

Course Content

Enrolment options

Multi-Cultural Awareness and Communication Skills

AIMS:

To enhance seafarers' understanding of multicultural environments and the importance of effective communication.
To promote respect and awareness of cultural differences among crew members.
To improve teamwork, efficiency, and safety onboard by fostering better cross-cultural interactions.

OBJECTIVES:

To develop awareness of the various cultural backgrounds within a multicultural crew.
To equip seafarers with the skills necessary for effective communication across different cultures.
To minimise cultural misunderstandings and promote conflict resolution strategies.
To encourage seafarers to adapt communication styles for better understanding and collaboration.
To ensure seafarers understand the importance of respecting cultural diversity for a positive work environment.

COURSE CONTENT:

Introduction to Communication and Culture
Verbal and Non-verbal Communication Skills
Barriers to Communication in Multicultural Settings
Building Cultural Awareness Onboard
Conflict Resolution in Cross-Cultural Environments
Effective Teamwork in Multicultural Crews
Cross-Cultural Leadership and Communication
Emotional Intelligence in Communication
Communication in Safety-Critical Situations
Conclusion and Course Wrap-Up

Course Duration: 1 Days

Skill Level: Intermediate

Modules: 10

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Multi-Cultural Awareness and Communication Skills

Multi-Cultural Awareness and Communication Skills

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Multi-Cultural Awareness and Communication Skills

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