
AIMS:
This course aims to equip seafarers with the knowledge, skills, and attitudes required to work effectively in a multicultural shipboard environment. The course prepares participants to handle cultural differences, improve communication, resolve conflicts, foster inclusion, and ensure safe and productive teamwork across diverse crews.
OBJECTIVES:
On successful completion of this course, participants will be able to:
- Describe the concept of multiculturalism at sea and its significance for shipboard operations.
- Recognise cultural differences and their impact on crew behaviour and workplace dynamics.
- Apply cross-cultural communication skills to reduce misunderstandings and enhance clarity.
- Use conflict management and resolution strategies appropriate to a diverse environment.
- Adapt leadership styles to manage and motivate multicultural crews effectively.
- Build trust, cooperation, and teamwork among crew members from varied cultural backgrounds.
- Interpret the provisions of MLC 2006 related to non-discrimination, fair treatment, and human rights of seafarers.
Analyse case studies of multinational crews to identify best practices and lessons
COURSE CONTENT:
- Introduction to Multiculturalism at Sea
- Understanding Cultural Differences and Behaviours
- Effective Cross-Cultural Communication Skills
- Conflict Management and Resolution Strategies
- Leadership Styles in Multicultural Crews
- Building Teamwork and Trust across Cultures
- Maritime Labour Convention (MLC 2006) and Human Rights
- Case Studies: Lessons from Multinational Crews
Course Duration: 1 Day
Skill Level: Intermediate
Modules: 8